Our free membership and services are far superior to anything else you will find in the marketplace. We do however offer an even higher level of personalized service through paid memberships. Think of these as a free membership on steroids. Basically, you get direct access by phone to people who can always answer your questions, you receive assessments free of charge, and constant support for your loved ones needs! We offer several different options. Choose the one that fits you best below.
Our Premier Membership is our first level of paid membership. Included with this membership is the following:
- A free assessment of your loved ones needs. One of our professionals will come to your house and meet with your loved one and their family members. We will go over all of their needs in detail. Once we are through with this assessment we will be able to give you our professional opinion on what they need at this point to be safe. Our recommendations vary from in-home care to assisted living, and depend on multiple factors. It is often the case that currently the person does not require assistance, however having a plan in place that explains exactly what to do when things do take a turn is extremely important. You do not want to make an important decision like that under stress. It’s our job to guide you through this process however we can, and to be advocates for you and your loved one.
- Business hour access to our experts. You are able to call our office during regular business hours and discuss any situation with an expert. Whether you feel that your loved one is not being properly cared for where they are currently living, or you have just made the decision to start looking at senior care options, our members are free to call us directly. We are a Michigan based company, and we’re here to help!
- Customized recommendations for facilities/in-home care companies. Often one in-home care agency is better than another in a specific area. It could simply be due to staff coverage, but this is something we see often. We will recommend only trusted agencies to you if that is the alternative you have chosen. If you are seeking assisted living, we will provide you with pre-screened options recommended to you based on the assessment done by our professionals. NOTHING that we do is cookie cutter!
- Recommendations for physical therapy companies, medical equipment, pharmacy, and more. Our preferred vendors and providers are preferred for a reason.
- Help with the financial aspects of care. We can help with Veteran benefits, Medicaid questions, cost questions, budgeting questions, and more. If your question is a legal one, we will refer you to the best elder care attorneys in Michigan to help you.
- Quarterly re-evaluations. In home, in facility, etc.
- Help with insurances – questions answered, etc.
- Nursing follow-up, intervention, wound care advice, and skilled care help.
- Our job is to make your life easier in every way that we possibly can.
Our Gold Membership is our second level of paid membership. This membership includes all of the features and benefits of our Premier Membership, however in addition you receive:
- 24/7/365 support via a direct line to our professionals. Our team operates on call every day of the year, including holidays. This membership provides you with the peace of mind that if you ever need us, we’re here for you, and we’re only a quick phone call away!
- We will also do quarterly assessments for you on your loved one. These quarterly assessments are done to assess the quality of care being provided to them, as well as their overall state mentally and physically. It’s often these assessments that lead us to making a change recommendation – whether that change recommendation is for additional home care hours, or assisted living placement.
Our Diamond Membership is our third level of paid membership. This membership includes all features and benefits of the Premier and Gold Plans, however also offers:
- Nathan J. Mazur, an expert in the senior care business and the founder and CEO of Caring Completely will be your own personal care manager. Nathan will oversee everything for you and your loved one every step of the way. Nathan is available directly via his own personal cell phone for Diamond Members. Because this membership is directly tied to Mr. Mazur’s time, we can only accept 10 clients in the Diamond Membership level at one time. If you are looking for the best scenario for your loved one, this is it. Mr. Mazur loves his job, and takes what he does very seriously. Becoming a Diamond Member is like making Mr. Mazur a part of your family! Satisfaction is 100% guaranteed.